General Manager
Operations
Asuncion, Paraguay
Posted on Jun 9, 2026
General Manager
What drives our operations? Our people! Paraguay is a well-established and strategically important market for us, where we have been operating for more than five years. In this role, the focus is on protecting and extending market leadership, accelerating sustainable profitability, sharpening operational discipline, and continuing to develop a high-performing local organisation.Location: Asunción, Paraguay
About the role
As General Manager, you will be fully accountable for Bolt's performance and long-term success in Paraguay. You will own the country strategy, P&L delivery, operational excellence, regulatory positioning, and people leadership. Acting as the face and voice of Bolt in the market, you will work closely with regional and HQ teams to drive continued growth, efficiency, and market leadership.
Main tasks and responsibilities:
Own the country strategy and annual business planning end to end — spotting market trends, risks, and opportunities, and protecting and extending Bolt's leadership in a mature market.
Lead the driver (supply) side across earnings, experience, loyalty, and growth — optimising driver economics, maintaining high support standards, and growing the driver base.
Drive the rider (demand) side — strengthening competitive positioning, setting and executing rider quality standards, and unlocking expansion and offer-optimisation opportunities with clear KPIs.
Build and develop a high-performing local team — hiring to the highest bar, coaching with sharp feedback, building succession, and fostering a culture of performance, learning, and integrity.
Act as the face of Bolt in Paraguay — owning Government Relations, maintaining strong relationships with regulators and stakeholders, and leading PR, employer branding, and social-responsibility efforts.
Collaborate across the central and regional matrix — partnering with HQ teams (Product, Legal, FP&A, Marketing, People) to execute key initiatives, supporting Corporate Development on deals, and operationalising partnerships
About you:
10+ years of professional experience, with a strong track record of leadership in commercial, operational, or general management roles.
Proven P&L ownership in a complex, fast-moving environment — ideally tech, mobility, marketplaces, consulting, retail, or financial services.
Experience working with multi-functional teams in a matrixed organisation with regional and HQ stakeholders.
Strong commercial acumen and analytical rigour; comfortable making data-driven decisions and challenging assumptions.
Hands-on operator — equally comfortable setting strategy and getting into the detail when execution requires it.
Excellent communicator and influencer, able to represent Bolt with regulators, media, partners, and senior stakeholders.
At Bolt, using AI daily is a baseline expectation for everyone. If there’s a faster, smarter way to do your work, we expect you to find it. You’re still responsible for the output, so the standard stays high when using AI tools. Experience is valuable, but what we really look for is drive, intelligence, and integrity — so if you don’t tick every box, apply anyway.
Apply now and join us to make cities for people, not cars.
Become part of our Business Operations team
*Some perks may differ depending on your location.
Why you’ll love it here:
Our teams work on local and global processes in over 50 countries. We build partnerships, launch cities, onboard new restaurants, enable 200+ million people to commute, and ensure millions of partners can earn an income on their terms.
Play a direct role in shaping the future of mobility. Impact millions of customers and partners in 600+ cities across 50 countries. Work in fast-moving autonomous teams with some of the smartest people in the world. Accelerate your professional growth with unique career opportunities.
Get a rewarding salary and stock option package that lets you focus on doing your best work. Enjoy the flexibility of working in a hybrid model. Take care of your physical and mental health with our wellness perks.
About us
With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.
We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.
Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!